Wiki - Informatique en:public:documentation

en:public:documentation:emails

anonymous@undisclosed.example.com (Anonymous) — Tue, 21 Oct 2025 16:02:24 +0000

Email and calendar

Every UNIL user has his own UNIL email address (firstname.lastname@unil.ch). UNIL FBM users can also request a CHUV address if necessary.

Mail client and Webmail

You can check your emails and your calendar with your Web browser using Outlook Online. For a more user-friendly access, you can configure your email address on Apple Mail, Outlook or your mobile phone. Preferably use Exchange whatever equipment (phone, computer, tablet, etc.).

UNIL	CHUV
UNIL Webmail https://outlook.office.com/ Mail Client UNIL Configuring UNIL mailbox on Outlook for Mac (UNIL computer) Configuring UNIL mailbox on Outlook for Windows (UNIL computer) Configuring UNIL mailbox on Outlook for Windows on a CHUV computer	Webmail CHUV https://oweb.chuv.ch Mail Client CHUV Configuring CHUV mailbox on Outlook on an UNIL computer

Configuring UNIL mailbox on Outlook for Windows on a CHUV computer

Shared mailbox

If you need to use a shared mailbox to collaborate within a unit or a project, please contact the FBM IT support.

Dans le cas où vous avez besoin d'utiliser une boite e-mail partagée afin de collaborer au sein d'une unité ou d'un projet, veuillez contacter le support informatique FBM en indiquant le nom souhaité pour la boite partagée.

Antispam / Fishing

Cisco Email security is the name of then UNIL spam filter. You can check the blocked emails and release them if necessary at the following address: https://spam.unil.ch

If you have received a suspicious email that has not been retained by the antispam filter, please follow the following procedure: ☛report a suspicious email (fr)

Mailing lists

Mailing lists are automatically generated from the data of the access management application. You can use the mailing lists if you want to send a message to a group of people. Click on the link below and log in (“Login Switch AAI” button) to access the FBM mailing lists.

FBM mailing lists (please log in)

If you want to send larges files (more than 10 Mo) to a mailing list, we recommend you to use SWITCHfilesender and to send the download link to your recipients.

Documentation / FAQ

E-mail:

How to recover deleted emails ?
How to send large file by email ? (SWITCHfilesender)
How to receive large file by email ? (SWITCHfilesender)
How can I have access to a shared mailbox?
Using a shared mailbox in Outlook for Windows (Ci's documentation in french)
Using a shared mailbox in Outlook for Mac (Ci's documentation in french)
UNIL IT Center's FAQ

Calendar:

NE PAS TOUCHER! PERMET DE RENDRE LES PAGES CONTENUES DANS LE TABLEAU EN HAUT DE LA PAGE PUBLIQUES Installer une messagerie CHUV dans Outlook sur un poste UNIL Installer une messagerie UNIL dans Outlook Windows sur un poste CHUV

en:public:documentation:imprimantes

anonymous@undisclosed.example.com (Anonymous) — Wed, 23 Oct 2024 08:55:15 +0000

Printers

Every department manages its own printers (black and white and color printers) and supplies. To facilitate the printing from a Windows environment, all the printers are shared via a central server.

FBM printers list

Installation

UNIL computer	CHUV computer
Windows You can install a printer with on click by using FBM Utility. Installing printers (Windows only) Mac The development of a solution to easily install UNIL printers on Mac workstations is in progress. In the meantime, please contact FBM IT support to install a printer on your computer. PrintUNIL Regarding PrintUNIL printers, please refer to the following documentation: PrintUNIL How to register on PrintUNIL with a CHUV card (fr)	Windows Some UNIL printers in different departments may also be installed on CHUV computers. To do this, please refer to the Management of applicative printers documentation of the CHUV Service Desk.

UNIL computer

CHUV computer

Windows
You can install a printer with on click by using FBM Utility.

Installing printers (Windows only)

Mac
The development of a solution to easily install UNIL printers on Mac workstations is in progress. In the meantime, please contact FBM IT support to install a printer on your computer.

PrintUNIL
Regarding PrintUNIL printers, please refer to the following documentation:
PrintUNIL
How to register on PrintUNIL with a CHUV card (fr)

Windows
Some UNIL printers in different departments may also be installed on CHUV computers. To do this, please refer to the Management of applicative printers documentation of the CHUV Service Desk.

Poster

Posters are printed by the UNIL's reprography. For more information, please refer to the documentation of UNIL's IT Center (Ci).

Repro's webshop

Contact

If there is a problem with the FBM printers, please contact the IT manager of your department.

en:public:documentation:logiciels_applications_fbm

anonymous@undisclosed.example.com (Anonymous) — Tue, 25 Mar 2025 14:48:35 +0000

Software and applications FBM

On this page, you will find the user documentation for the software and applications available to the FBM community. Please consult the links below to access the complete lists of software and application resources available:

Documentation

Software
Adobe Acrobat	BioRender	GraphPad Prism	Comet Backup

FBM applications
FBM Utility	LimeSurvey	Booking calendar	Arrivals
Setups

Services
SWITCHfilesender

OS
OSX

Formation and other course materials

UNIL's IT Center (Ci) offers IT courses to UNIL's teaching, administrative and technical staff members.

On Jacqueline Frey's blog (Ci), you will find a lot of tips on office software (Word, Excel, Outlook, PowerPoint, FileMaker, EndNote, etc.).

en:public:documentation:teletravail

anonymous@undisclosed.example.com (Anonymous) — Thu, 23 May 2024 09:57:29 +0000

Home office - overview of hardware and software solutions

Anne est une collaboratrice de la FBM qui effectue une partie de ses activités professionnelles en télétravail depuis son domicile. Découvrez les outils disponibles pour le télétravail en parcourant sa routine.

Anne is an FBM collaborator who works two days a week from her home. Discover the teleworking tools that she uses to carry out her work..

Anne sets up her private computer

Anne ensures that her private computer has the teleworking necessary applications: a web browser (Google Chrome, FireFox, Safari, etc.) to access webmail as well as the non-secure websites of UNIL and FBM; Ivanti Secure to activate a VPN connexion in order to access secured websites (example: UNIL administrative intranet) and NAS server; Microsoft Teams to organize online meetings and chat with colleagues and Zoom to organize videoconferences.

Anne access to her mailbox

To access her mailbox from any computer, Anne can log on Outlook Online with her UNIL credentials at the following address: https://outlook.office.com.

☛ Documentation

Anne access to her documents on the NAS server and to secured website

Anne has to work on a document saved on the UNIL NAS server. As access is only possible from the UNIL network, Anne starts a VPN connection with Ivanti Secure. To facilitate future access, Anne can save her favorite paths to the NAS server. When Anne needs to access CHUV resources such as her CHUV mailbox, Anne configures a VPN connection to the CHUV network also by using Ivanti Secure.

☛ Documentation

Anne join a Teams on Microsoft Teams and chat with the colleagues of her work units

Anne's manager has created a team on Microsoft Teams for their unit. In the “project” channel, they can discuss about the current project. When Anne is working on her project, she changes her status on Teams from Available to Occupied to avoid being disturbed. When she has a question related to the project, Anne writes to her colleagues using the unit's chat.

☛ Documentation

Anne participates in her unit's weekly online meeting

Anne's manager has scheduled a weekly meeting every Tuesday at 9am via Microsoft Teams. Anne joins the virtual meeting using the dedicated button in the application. When someone from outside UNIL needs to join the meeting, Anne copies the meeting link and sends it by email, so that the guest can join the meeting from a web browser. During the meeting, Anne and her colleagues can continue exchanging information by using the chat.

☛ Documentation

Anne call some colleagues from an another units to work on a project

Anne chat and calls via Microsoft Teams a colleague from another unit with whom she is working on a project. During the call, Anne shares her screen so that they can discuss a document together. Anne then calls a third person involved in the project who joins their ongoing discussion.

☛ Documentation

Anne organise a videoconference with UNIL and external people

Anne starts a Zoom meeting and invites UNIL colleagues and people from outside UNIL to join the session. During the meeting, Anne can also share her screen to work live with her colleagues. When Anne needs to join a Zoom meeting, she click on the invitation link and log in with the credentials (room passwords) provided by the organizer.

☛ Documentation

Anne needs IT support

Anne needs the intervention of the FBM IT support to install a sowftare on her computer. She contacts the IT manager of her department and goes to realvnc.help. She follows the instruction of the IT manager in order that he can take the control of her computer remotely with realVNC.

☛ Documentation

Illustrations: flaticon.com - freepik

mlemoni1

en:public:documentation:visioconference

anonymous@undisclosed.example.com (Anonymous) — Wed, 26 Feb 2025 12:21:09 +0000

Video conference

Software solution

Microsoft Teams	Zoom
Use For teamwork and communication (chat, audio and video calling, video conferencing). Description Microsoft Teams, product of the Microsoft Office 365 suite, is a software provided by UNIL that combinate videoconferences and workplace chat. You can download Teams from the software distribution catalogue of the IT Center of UNIL. Documentation Microsoft Teams - all documentation (CI's documentation in french) Description and documentation of use of Microsoft Teams	Use To organize meetings, in particular with people external to UNIL. Description Zoom is a software used mainly for distance teaching which is made available to the UNIL community by the Centre de Soutien à l'Enseignement (CSE). It can also be used to organize occasional videoconferences, especially with external people. Documentation Zoom - all documentations (CSE's documentation in french) Description and documentation of use of Zoom (in french)

Microsoft Teams

Zoom

Use
For teamwork and communication (chat, audio and video calling, video conferencing).

Description
Microsoft Teams, product of the Microsoft Office 365 suite, is a software provided by UNIL that combinate videoconferences and workplace chat. You can download Teams from the software distribution catalogue of the IT Center of UNIL.

Documentation
Microsoft Teams - all documentation (CI's documentation in french)
Description and documentation of use of Microsoft Teams

Use
To organize meetings, in particular with people external to UNIL.

Description
Zoom is a software used mainly for distance teaching which is made available to the UNIL community by the Centre de Soutien à l'Enseignement (CSE). It can also be used to organize occasional videoconferences, especially with external people.

Documentation

Zoom - all documentations (CSE's documentation in french)
Description and documentation of use of Zoom (in french)

Video conferencing equipment

Seminar rooms are generally equipped for videoconferencing. You will find details of each room and the user documentation on the FBM reservation system:

FBM Booking Calendar

You can also borrow mobile equipment (microphones, conference cameras, etc.) from the FBM IT Service or the Centre de Soutien à l'Enseignement (CSE):

Contact

The IT Support of the FBM remains at your disposal to help you to hold a video conference or if there is a problem with the equipment in the FBM conference rooms.

For more information about room not managed by the FBM IT support, please refer to UNICOM.

Permet de rendre l'article public car le script ne parvient pas à trouver tous les liens dans les tableaux Description and documentation of use of Microsoft Teams

en:public:documentation:vpn

anonymous@undisclosed.example.com (Anonymous) — Thu, 23 May 2024 09:36:47 +0000

VPN Ivanti Secure

Description

For security purposes, the access to some UNIL or FBM resources is restricted. To access, your equipment (computer, tablet, phone) must be connected on the UNIL network.

You can work from outside UNIL as if you were at UNIL using the UNIL's VPN (Virtual Private Network): crypto.unil.ch. This secured connection allows you to access all FBM resources (NAS, FBM applications, etc.) and to freely use the internet on several Swiss train stations and some hotels. Ivanti Secure Access is an application installed by default on every FBM equipment that allows you to configure VPN access on any kind of equipment (OSX, Windows, Linux, Android, iOS, Windows phone).

Installing and starting the VPN

VPN installation guide at UNIL (Mac, Windows, Mobile, etc.) (
VPN Mac private CHUV (restricted access)
VPN Windows private CHUV (restricted access)

For more information, please refer to the documentation of UNIL's IT Center (Ci).

Working with VPN connection

Once you get the VPN connection, you can start to work as if your were working on the UNIL netwrok. For example, you can:

en:public:documentation:wifi

anonymous@undisclosed.example.com (Anonymous) — Wed, 23 Oct 2024 08:50:31 +0000

Wireless network (Wifi)

Several wireless network are available for FBM users:

For UNIL users

EDUROAM

When you are at UNIL or on a trip to an SWITCH partner institution in Switzerland or abroad, you can access the internet and all UNIL services with Eduroam by using your UNIL-Eduroam credentials (username = username@unil.ch and password = UNIL password). This network offers an encrypted connection and can be automatically configured on any kind of device with the configuration assitant tool EduroamCAT below:

Eduroam configuration (Windows, OSX, Linux, iOS, Android)

For more information, please refer to the documentation of IT Center of UNIL (Ci).

Eduroam participants:

For external users

PUBLIC-UNIL - For the UNIL visitors

Individual visitors at UNIL who cannot connect to Eduroam can request an access code by SMS (free of charge) to use the public-unil network. For more information, please refer to the documentation of IT Center of UNIL (Ci).